At Blue Moon Supplements, we strive to provide our customers with the highest quality functional mushroom products. If for any reason you are not completely satisfied with your purchase please contact us and we will communicate with you to resolve the issue.

30-Day Satisfaction Guarantee

We stand behind the quality and efficacy of our products. If you are not satisfied with your purchase, please contact us within 30 days from the date of delivery for a full refund. This 30-day guarantee is for first-time purchases only.

If you receive a product that is defective or damaged, please contact us within 14 days of delivery for a refund. See details below.

Please note that the following conditions apply.

Refunds and Processing

Refunds will be issued to the original payment method within 5 days of the date you received your return confirmation email. Please allow additional time for your financial institution to process the refund. Shipping and handling charges are non-refundable unless the refund is due to our error.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately to arrange for a replacement or refund. We may request photo evidence of the defect or damage to assist with processing your claim. You claim must be made within 14 days of delivery.

Contact Us

If you have any questions or concerns about our refund policy or need assistance with a refund, please don't hesitate to contact our customer service team at hello@bluemoonfunctionals.com